Product description:

Cup size: 9*19cm

Cup capacity: 600ml

Cup material: 316 stainless steel liner base + PP + silicone

Tips:

Add boiling water and be careful when drinking

Due to the above dimensions are measured manually and there are errors, specific please in kind prevail!

Due to the different light and display, the color may be exist errors.

Please confirm that the product is correct before discarding the carton, thank you for your cooperation.

Shipping time: Our Shipping estimate time is 12 to 15 days.

Packages from our warehouse in United State will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouses are shipped through USPS.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kanifeshop@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Q: What is the status of my order?
A: Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Q: Will I pay taxes for international shipping?
A: Deliveries in Europe will have to pay custom taxes.

Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.

Is there a warranty?
A: We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:

1: The item must have been sold on our online store.
2: The item shouldn't have been used in any way.
3: The return or exchange request is made within 30 days of delivery.